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Customer Service Sales Specialist (Real Estate)


Job Description

A Customer Service Sales Specialist (Real Estate) is a real estate agent who advises clients throughout the process of purchasing and selling property. Clients can get overwhelmed during a real estate transaction as the process is both complicated and emotional. Customer Service Sales Specialists help these clients through offering advice, representing them during negotiations and drawing up contract terms that serve the client's best interest. As a Customer Service Sales Specialist, you must have exemplary interpersonal and customer service skills and be able to communicate promptly with a large roster of clients.


Job Responsibilities


  • Walk clients through every step of a real estate transaction whether buying or selling a home


  • Understand what makes a home sell quickly and for great value and pass that information on to clients


  • Study real estate trends and understand home values and how to price a home reasonably


  • Network with potential clients and advertise your Customer Service Sales Specialist services to the community


  • Listen to your clients' needs and show them homes that fit their criteria


  • Mediate during mutual acceptance offers and contract negotiations to make sure your client's concerns are being heard



Regulatory Notice. To work as a real estate agent (and be qualified for this position) you must have (or obtain) a real estate license. Like getting a driver's license, state authorized training/testing is required to get certified. Third-party educational institutions provide this fee-based training to the general public.
About Berkshire Hathaway HomeServices Carolinas Realty

At Berkshire Hathaway HomeServices Carolinas Realty, our future has never been brighter as a member of Berkshire Hathaway HomeServices real estate brokerage network. The brand is inspired by world renowned Berkshire Hathaway Inc. Warren Buffett's worldwide holding company and our vision is crystal clear: to be the best recognized and most highly respected homeownership services brand in the U.S. and across the world.


On this team, everyone has a hand in calling the plays.
On a sports team, that makes for a messy scenario. But in our office, sharing in the responsibility of offering support is what makes us great. Behind the scenes, our people work tirelessly to ensure that our sales associates can effectively help clients achieve their goals. This is the reality in each of our offices. Because in this business, nothing is accomplished alone; success is something we all contribute to. All of our Managing Brokers are graduates of the Integrity Coaching training provided by Integrity Solutions, which means they are equipped to support our sales associates in exceeding expectations for service and professionalism in everything we do.


The tools in our garage are great for building business
Expertise doesn't just happen. It takes work, dedication, and training. Only then do you develop the kind of exemplary service for which our sales associates are known. We offer free, in-house training including Foundations for Success, New Agent Training, Pathways to Success, and Continuing Education plus online Real Estate Training by David Knox. Did we mention our in-house, full-time trainer who has over 20 years of experience in the real estate business?


Industry

Customer Service





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