Experienced General Manager - Port City Club by David Burke Customer Service & Call Center - Cornelius, NC at Geebo

Experienced General Manager - Port City Club by David Burke

5.
0 Cornelius, NC Cornelius, NC Full-time Full-time $75,000 - $100,000 a year $75,000 - $100,000 a year GENERAL MANAGER Passionate Hospitality Professional David Burke Hospitality Management is recruiting for an experienced General Manager for Port City Club by David Burke - a new restaurant located on busy Lake Norman.
Chef David Burke is graduate of the Culinary Institute of America and a student of cole Len tre Pastry School in Plaisir, France We are looking for a hospitality professional who is truly in love with restaurant work and is passionate about every aspect of operations.
Growth opportunities within the David Burke Hospitality Management organization, this position is ideal for the candidate who is looking to develop their career in hospitality.
The ideal candidate will possess the following skills to lead the team professionally and with sophistication:
Strong leader, hospitality in nature whom staff looks up to and wants to emulate Minimum of 10 years experience as a GM from a busy and high-quality, reputable establishment.
Working knowledge of digital footprints related to restaurants ie:
reservation platforms:
OpenTable, TripleSeat reviewer sites:
yelp, trip advisor, google business, bing social platforms:
Instagram, Facebook Working knowledge of KPI metrics including service and profitability to maximize revenues and guest experience Rigorous implementation of training modules for onboarding with continuous training & coaching practices Maintain hiring pars and training to develop a strong team Expert with payroll related administrative duties including tipping, local laws and companies handbook.
Responsible for ensuring consistent high quality of service.
Maintain restaurant cleanliness, proper uniforms, and appearance standards in all team members Consistently deliver reports to executive team and ownership Estimate food and beverage costs.
Work with Corporate office staff for efficient provisioning and purchasing of supplies.
Uphold all ServSafe guidelines.
ServSafe certified a plus! Ensure positive guest service in all areas.
Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
Handle all service recoveries Ensures the hospitality of the guest.
Assists in interviewing, hiring, and training applicants/employees.
Praise good performance.
Discipline poor performance.
Strong coaching skills and team building experience to build camaraderie Ability to handle multiple tasks and prioritize workload in a deadline-driven, demanding environment.
Must be organized, self-motivated, and proactive with strong attention to detail.
Must have genuine interest in current trends and stay on top of f&b biz news.
Ability to build community relations Proficient computer skills A 4-year college degree is highly desirable.
Must drive and have a car Must have a hands-on approach to the job and will see hospitality as a career that suits your lifestyle.
You will have successfully managed and motivated large teams in a busy restaurant environment.
With the expansion plans for David Burke Hospitality Management, this is a truly an incredible opportunity to join one of the most highly regarded and forward thinking restaurant collections.
Job Type:
Full-time
Experience:
Management:
10 years (Required) Work authorization:
United States (Required) #teamchewdoin EOE Job Type:
Full-time Pay:
$75,000.
00 - $100,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
10 years Restaurant type:
Casual dining restaurant Fine dining restaurant Shift:
10 hour shift 12 hour shift 8 hour shift Day shift Night shift Weekly day range:
Every weekend Monday to Friday Weekends as needed
Experience:
Restaurant management:
10 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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